Who we are
Our website address is: https://heelsfatale.com.
What personal data we collect and why we collect it
With the Membership form we collect your name, billing address, emailaddress, your IP-address and which payment method you used. We do not collect your creditcard or bankdetails, this data remains with the payment service provider we use.
With the Support contact form we collect your name, emailaddress and your IP-address.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
The IP-address of visitors, user ID of logged in users, and username of login attempts are logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
We use Google Analytics to determine which pages are visited most often, from which countries our website is visited, the type of device (desktop, tablet, smartphone), the OS on the device and the browser used to visit our website.
For this analysis we only use your anonimised IP-address.
Who we share your data with
We share your anonimised IP-address with Google for their Statistical and Analytical services.
We do not share user or visitor information with other third parties. We do not use third party mailing software nor do we store your data on other computers than our own and on the servers of our webhosting provider.
We make daily backups of all data and store these on our local computers and in the cloud.
How long we retain your data
For members that register on our website we store the personal information they provide in their user profile. All members can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can request this by using our Support form.